Guardar Back to Search ¿Qué harás en tu nuevo puesto? Resumen Ofertas similares Publicado 19/06/2026Immediate IncorporationPermanent Contract¿Dónde vas a trabajar?At the heart of PageGroup's business are the thousands of people's lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world. We're proud to set the standard in the recruitment profession - our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.PageGroup was established in the UK in 1976. We're now a FTSE 250 organization with operations in 36 countries, providing recruitment services and career opportunities at a local regional and global level.In Barcelona, our Shared Services Centre regroups positions to support our operations in Europe and globally.Find out more here: https://www.pagepersonnel.es/clientprofile/pagegroup-shared-services-centre¿Qué harás en tu nuevo puesto?Collaborate with Management and take strong ownership on tasks & projects committedProactively identify gaps and propose continuous improvementOptimize manual tasks wherever possibleTake initiative by proposing improvements, workarounds and solutionsFreely engage other IT teams and proactively deal with second level and stakeholders when neededTake proactive actions to build team credibility and customer satisfactionAbility to handle demanding customers and communicate at all levels including Executive Board LevelAbility to prioritize workload effectively while ensuring quality results and keep track of progressBe cross-trained and up to date within the same region projects, processes and backlogEnsure (phone and chat) availability and coverage within working hours and willing to extend the working hours during peak times and exceptionally busy periods or major issues when neededIndependently maintain a profound knowledge of our full Global scope¿A quién buscamos (H/M/D)?Fluent in English and FrenchIdeally educated to degree level in IT and/or computing technologiesAt least 2 years' experience working within a technical Help Desk environmentFocused and results orientedExperience with ticketing toolsCustomer focused and committed to improving all aspects of the customer experienceBuild and drive positive working relationships at all levelsTechnical and customer support experience in a Pan European or Global company is desirableITIL Foundation Certification (preferred)Good exposure to PC hardware and software in the Microsoft environment including Operating Windows 11, Office 365, Azure AD, Multi-Factor Authentication and security protocolsPSTN / VOIP and mobile telephoneDesirable skills in SCCM & Intune¿Cuáles son tus beneficios?About the benefitsExperience in a very multinational environment (+40 nationalities in the SSC)Competitive compensation and benefits package in Barcelona, various well-being activity optionsTrabaja con NosotrosMariam GazashviliIndicar número de referencia para la ofertaJN-062026-7043779Resumen de empleoSectorBancaSub SectorServicios CentralesAñadir industriaBusiness ServicesLocalizaciónBarcelona CiudadTipo de contratoPermanenteNombre del consultorMariam GazashviliNúmero de referenciaJN-062026-7043779Modalidad de trabajoRemoto / híbrido
