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Team leader - OTC (Healthcare industry)

International Permanente Ver descripción del puesto
The Team Manager - OTC is responsible for leading the Order to Cash team, ensuring accurate and timely execution of all OTC activities, including order management, billing, collections, cash application, and customer account management. This role oversees day‑to‑day operations, drives process improvements, and ensures high service quality to internal and external stakeholders.

Actualizado 10/04/2026

  • Experience in Healthcare Industry is a must
  • english and spanish advanced

¿Dónde vas a trabajar?

Join us in Barcelona as a Team Manager - OTC and lead a team that drives excellence in finance operations. This is your opportunity to take ownership of critical Order to Cash processes, ensure smooth cash flow, and build strong relationships with customers and internal stakeholders.

¿Qué harás en tu nuevo puesto?

  • Lead, coach, and develop the OTC team (9 pax), ensuring high performance and adherence to KPIs and SLAs.
  • Oversee end‑to‑end OTC processes: order management, invoicing, credit control, collections, dispute resolution, and cash application.
  • Monitor daily operations to ensure accuracy, timeliness, and compliance with company policies and financial controls.
  • Collaborate closely with Sales, Finance, Supply Chain, and Customer Service to ensure a smooth order‑to‑cash cycle.
  • Analyze operational performance, identify process gaps, and implement continuous improvement initiatives.
  • Manage complex customer accounts and escalations, ensuring a strong customer experience.
  • Support month‑end and year‑end closing activities related to AR, revenue, and cash flow.
  • Ensure compliance with internal controls, SOX requirements (if applicable), and audit standards.
  • Prepare and present operational reports to management.



¿A quién buscamos (H/M/D)?

  • Fluency in English and Spanish, with excellent communication skills
  • Proven experience in finance operations, particularly Order to Cash processes
  • Proven experience in leading a team for 4+ years, with ability to coach, develop, and inspire
  • A proactive approach to building relationships and driving continuous improvement
  • Excellent communication, leadership, and stakeholder‑management skills.
  • Strong analytical and problem‑solving abilities.
  • Fluency in English and Spanish; additional languages are a plus.

¿Cuáles son tus beneficios?

Barcelona offices

Flexibility: Hybrid working model

Trabaja con Nosotros
Judith Gonzalez
Indicar número de referencia para la oferta
JN-042026-6986443

Resumen de empleo

Sector
Banca
Sub Sector
Financiación
Añadir industria
Healthcare / Pharmaceutical
Localización
International
Tipo de contrato
Permanente
Nombre del consultor
Judith Gonzalez
Número de referencia
JN-042026-6986443

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