Spanish + English Customer service + French or Italian or Dutch
Do you speak French, English, Dutch or Flemish?
Acerca de nuestro cliente
International delivery food company.
Descripción de la oferta
You'll be supporting new restaurants as they get started with the comapny and ensure they understand the process of onboarding them, answer any questions they have and generally providing a high level of service as they require it.
You'll be working to tight turnaround times, using your communication skills, empathy and problem solving abilities to navigate requests from restaurants across the country.
- You'll be on the phone, helping our new restaurants partners get set up and ready to start taking orders.
- Working alongside the rest of the launch team, the sales team, and our account managers, you'll be the face of the company for all of our newest partners.
- You'll be results driven, and ready to take on challenging KPI's, whilst maintaining excellent customer service.
- You'll need to manage your own time, whilst developing and maintaining daily call plans in order to get results.
Perfil Buscado (H/M/D)
- A strong phone presence, with excellent communication skills (verbal and written)
- The confidence to make regular calls, and remain resilient.
- Be IT literate and keep our systems up to date with all relevant information.
- You'll be working as part of a small team so be a good team player, and be someone others want to work with.
Effective organisational skills.
- Commitment to professional development and a motivation to make things happen.
- It's important to keep in mind it's not just what you do, but how you do it - be someone others enjoy working with, take the initiative and be a positive influence on other.
- It will also be an advantage if you're fluent in one (or more) of Italian, Dutch, French or Flamish.
*Schedule. Monday to Thursday 10:30am - 19:30pm & Friday 9:30am to 18:30pm (subject to change). Shifts can be adjusted up to 21:00 pm.
*Salary. 16.000 - 20.000 € (including bonus)
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