- Important shared services centre located in Barcelona
- Multinational environment with a great location in Barcelona!
Acerca de nuestro cliente
Multi-national Shared Services Center (SSC) that is supporting European markets, ensuring that assigned tasks in supporting Collections and Accounts Receivables (AR) process are performed at expected levels in terms of quality and throughput/ productivity.
- Responsible of coordination with local finance teams, Customer Service, Sales, and Operations
- Responsible of the region coordination with the customer, Collections of both overdue, and to be due invoices.
- Follows the region directive to achieve monthly collections target, reduce deductions, clear overdue, and reduce unapplied balances.
- Performs the region strategies to reduce DSO and past due Invoices while improving customer satisfaction.
- Ensures dispute escalations are properly handled in a customer friendly manner
- Responsible of clearing due invoices, this may include investigation and resolution of issues and coordination with both dispute team, regional team, Customer Service, Sales and Operations.
Perfil Buscado (H/M/D)
- 2-4 years of experience in Order to Cash, Billing and Collections or Customer service
- Open to work in international environments
- English as business language and local language to support the region
- Excellent interpersonal skills with the ability to influence and develop relations at all levels
- Flexibility and ownership
- Team player in an multi cultural environment
- High degree of orientation in customer service
Competitive salary, bonus, private health insurance, ticket restaurant, extra holidays