O2C Collection Specialist (French speaker) - PageGroup SSC

Barcelona Ciudad Permanente

Actualizado 11/06/2024

  • O2C Collection Specialist (French speaker)
  • PageGroup SSC

¿Dónde vas a trabajar?

PageGroup SSC Barcelona

¿Qué harás en tu nuevo puesto?

As member of the Cash Collection Team, for France - the main Page Group Continental Europe country:

  • Contact and follow-up daily your customers by phone calls or e-mails
  • Record the Collection activity and invoices statuses changes in the dedicated Collection tool
  • Understand the whole Order To Cash (OTC) process for a better dispute management
  • Understand the legal and contractual recruitment scope
  • Coordinate with the Billing Teams to solve invoice related disputes
  • Collaborate with the Sales Team in negotiations with customers
  • Liaise with the Cash Allocation Team to follow-up customers' payments and its correct matching
  • Prepare the litigation file for Legal procedures
  • Give and keep visibility to the Sales Team on their portfolio's Collection status
  • Collaboration on one-off French and European projects (reporting, training, process improvement, etc)
  • Achieve monthly personal and team Collection targets around Bad Debt and Cash-in amounts

¿A quién buscamos (H/M/D)?

  • Fluency in French language
  • Customer focus
  • Strong problem solving skills
  • Dynamic, organized with a methodical approach
  • Good negotiation and communication skills (spoken and written)
  • Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)
  • Ability to work under pressure to attain company objectives and Cash Collection KPIs
  • Desire to belong to and be an active member of a team
  • Previous experience in the role is highly desirable

¿Cuáles son tus beneficios?

  • Experience in a multinational environment (+40 nationalities in the SSC)
  • Competitive compensation and benefits package in Barcelona, various well-being activity options
Trabaja con Nosotros
Ceren Yilmaz
Indicar número de referencia para la oferta

Resumen de empleo

Sub Sector
Business Services
Barcelona Ciudad
Tipo de contrato
Nombre del consultor
Ceren Yilmaz
Número de referencia

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