O2C Collection Specialist (French speaker) - PageGroup SSC

Barcelona Ciudad Permanente

Actualizado 11/06/2024

  • O2C Collection Specialist (French speaker)
  • PageGroup SSC

¿Dónde vas a trabajar?

PageGroup SSC Barcelona

¿Qué harás en tu nuevo puesto?

As member of the Cash Collection Team, for France - the main Page Group Continental Europe country:

  • Contact and follow-up daily your customers by phone calls or e-mails
  • Record the Collection activity and invoices statuses changes in the dedicated Collection tool
  • Understand the whole Order To Cash (OTC) process for a better dispute management
  • Understand the legal and contractual recruitment scope
  • Coordinate with the Billing Teams to solve invoice related disputes
  • Collaborate with the Sales Team in negotiations with customers
  • Liaise with the Cash Allocation Team to follow-up customers' payments and its correct matching
  • Prepare the litigation file for Legal procedures
  • Give and keep visibility to the Sales Team on their portfolio's Collection status
  • Collaboration on one-off French and European projects (reporting, training, process improvement, etc)
  • Achieve monthly personal and team Collection targets around Bad Debt and Cash-in amounts



¿A quién buscamos (H/M/D)?

  • Fluency in French language
  • Customer focus
  • Strong problem solving skills
  • Dynamic, organized with a methodical approach
  • Good negotiation and communication skills (spoken and written)
  • Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)
  • Ability to work under pressure to attain company objectives and Cash Collection KPIs
  • Desire to belong to and be an active member of a team
  • Previous experience in the role is highly desirable

¿Cuáles son tus beneficios?

  • Experience in a multinational environment (+40 nationalities in the SSC)
  • Competitive compensation and benefits package in Barcelona, various well-being activity options
Trabaja con Nosotros
Ceren Yilmaz
Indicar número de referencia para la oferta
JN-052024-6414240

Resumen de empleo

Sector
Banca
Sub Sector
Financiación
Industria
Business Services
Localización
Barcelona Ciudad
Tipo de contrato
Permanente
Nombre del consultor
Ceren Yilmaz
Número de referencia
JN-052024-6414240

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