Helpdesk

Barcelona Permanente

Actualizado 29/09/2021

  • Important multinational located in Barcelona
  • Searching for a Helpdesk

Acerca de nuestro cliente

Important multinational in Barcelona.

Descripción

  • 1+2st line technical support.
  • Providing a high level of customer service.
  • Documenting tickets effectively to help future support.
  • Working in a organised and timeley manner.

Perfil Buscado (H/M/D)

  • Proven knowledge Microsoft Windows 7 & 10, Microsoft Office 2010 to 2016 and Office 365
  • Basic Network maintainence
  • Active Directory administration
  • Provide solutions to desktop / mobile and systems problems
  • Friendly and approachable telephone manner
  • Good communication skills
  • Team Player
  • Software troubleshooting and assistance
  • Experience of working to and reporting against SLAs
  • Good working knowledge of current versions of MS Office and Microsoft Windows
  • Microsoft Office 365, Exchange Online, OneDrive, SharePoint OnLine
  • Hardware troubleshooting and support
  • Windows laptops and PCs
  • Printers and peripherals
  • Server Administration and support
  • Windows Server 2012 R2 and later
  • Active Directory
  • Networking knowledge
  • LAN/WAN technology fundamentals

Qué ofrecemos

Career opportunities and professional growth.

Trabaja con Nosotros
Anna Otin Ruffini
Indicar número de referencia para la oferta
JN-082021-3557973

Resumen de empleo

Sector
Localización
Tipo de contrato
Nombre del consultor
Anna Otin Ruffini
Número de referencia
JN-082021-3557973