Global Technology Support Technical Lead

Barcelona Permanente

Actualizado 03/06/2021

  • Services Multinacional company
  • based in Barcelona

Acerca de nuestro cliente

World wide Multinational service company based in Barcelona.

Descripción

-Collaborate with the Global Identity & Access Management, Global Service Desk team and Business Technology Strategy and Architecture to identify opportunities for automation.

-Implement a structured approach to delivering, testing and maintaining automation in line with appropriate project and change controls.

-Be available to support team members and assist in managing and resolving issues.

-Following the direction of the GTS Team Leads and the Global Strategy and Architecture director, investigate and understand processes to assess their viability to be automated.

-Manage the existing Robotic Process Automation (Automation Anywhere and Scripting) BAU as well as new initiatives coordination and implementation.

-Report on progress of assigned work to GTS Head and Business Technology Strategy and Architecture Director on a monthly basis.

-Maintain up-to-date documentation relating to automation in the GTS/IT Knowledge Base.

Perfil Buscado (H/M/D)

  • 3-5 years previous experience in a Technical environment in a European or Global company

  • High level of technical knowledge on both infrastructure and applications

  • 2-3 years of experience in Active Directory and Automation (Automation Anywhere if possible) and any other coding/scripting languages (Python, Powershell, etc)

  • Experience with service ticketing tools

  • Result focused and customer service oriented.

  • Project Management and Change control experience.

  • Experience in process documentation with detail-oriented skills.

Qué ofrecemos

Oportunidades de carrera y desarrollo profesional.

Trabaja con Nosotros
Pancho Maluenda
Indicar número de referencia para la oferta
325654

Resumen de empleo

Sector
Localización
Tipo de contrato
Nombre del consultor
Pancho Maluenda
Número de referencia
325654