- Services Multinacional company
- based in Barcelona
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World wide Multinational service company based in Barcelona.
-Collaborate with the Global Identity & Access Management, Global Service Desk team and Business Technology Strategy and Architecture to identify opportunities for automation.
-Implement a structured approach to delivering, testing and maintaining automation in line with appropriate project and change controls.
-Be available to support team members and assist in managing and resolving issues.
-Following the direction of the GTS Team Leads and the Global Strategy and Architecture director, investigate and understand processes to assess their viability to be automated.
-Manage the existing Robotic Process Automation (Automation Anywhere and Scripting) BAU as well as new initiatives coordination and implementation.
-Report on progress of assigned work to GTS Head and Business Technology Strategy and Architecture Director on a monthly basis.
-Maintain up-to-date documentation relating to automation in the GTS/IT Knowledge Base.
Perfil Buscado (H/M/D)
- 3-5 years previous experience in a Technical environment in a European or Global company
- High level of technical knowledge on both infrastructure and applications
- 2-3 years of experience in Active Directory and Automation (Automation Anywhere if possible) and any other coding/scripting languages (Python, Powershell, etc)
- Experience with service ticketing tools
- Result focused and customer service oriented.
- Project Management and Change control experience.
- Experience in process documentation with detail-oriented skills.
Oportunidades de carrera y desarrollo profesional.