Global Technology Support Analyst - PageGroup SSC

Barcelona Permanente

Actualizado 25/10/2021

  • Important Multinacional company
  • based in Barcelona

Acerca de nuestro cliente

Important Multinacional company based in Barcelona.

Descripción

  • Global Technology support competencies.
  • Collaborate with Management and take strong ownership on tasks & projects.
  • Identify gaps and propose continuous improvement.
  • Automatize and optimize manual tasks.
  • Manage chases & escalations, and keep the Management & key stakeholders informed.
  • Ability to handle demanding customers and communicate at all levels including Executive Board Level.

Perfil Buscado (H/M/D)

  • Ideally educated to degree level in IT and/or computing technologies.
  • At least 4 years' experience in IT Support Analyst.
  • Customer focused and committed to improving all aspects of the customer experience.
  • Technical and customer support experience in a Pan European or Global company is desirable.
  • ITIL Foundation Certification (preferred).
  • A broad level of skills across PC hardware and software systems including: Windows 10, Active Directory, Windows Terminal Services, Citrix Metaframe, MS O365, Thin Client Terminals, Database Systems, Exchange, VoIP Cisco CUCM.
  • Desirable skills in MAC OS and SSCM knowledge.

Qué ofrecemos

Oportunidades de carrera y desarrollo profesional.

Trabaja con Nosotros
Pancho Maluenda
Indicar número de referencia para la oferta
325650

Resumen de empleo

Sector
Localización
Tipo de contrato
Nombre del consultor
Pancho Maluenda
Número de referencia
325650