Global Technology Support Analyst - PageGroup SSC

Barcelona Permanente

Actualizado 25/10/2021

  • Important Multinacional company
  • based in Barcelona

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Important Multinacional company based in Barcelona.


  • Global Technology support competencies.
  • Collaborate with Management and take strong ownership on tasks & projects.
  • Identify gaps and propose continuous improvement.
  • Automatize and optimize manual tasks.
  • Manage chases & escalations, and keep the Management & key stakeholders informed.
  • Ability to handle demanding customers and communicate at all levels including Executive Board Level.

Perfil Buscado (H/M/D)

  • Ideally educated to degree level in IT and/or computing technologies.
  • At least 4 years' experience in IT Support Analyst.
  • Customer focused and committed to improving all aspects of the customer experience.
  • Technical and customer support experience in a Pan European or Global company is desirable.
  • ITIL Foundation Certification (preferred).
  • A broad level of skills across PC hardware and software systems including: Windows 10, Active Directory, Windows Terminal Services, Citrix Metaframe, MS O365, Thin Client Terminals, Database Systems, Exchange, VoIP Cisco CUCM.
  • Desirable skills in MAC OS and SSCM knowledge.

Qué ofrecemos

Oportunidades de carrera y desarrollo profesional.

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