French Customer Service Representative

Barcelona Permanente EUR23.000 - EUR27.000

Publicado 19/05/2021

  • Industrial company located in el Vallés Occidental(Barcelona)
  • Customer Service B2B with French and English

Acerca de nuestro cliente

Multinational company located in Vallés Occidental(Barcelona), is creating a big team of Customer Service from almost all the countries in Europe, we are now looking for French speakers, high level of English is also required.
A successful Customer Service Representative will focus on handling customers' purchasing requests, developing strong relationships with the assigned accounts and supporting the sales team for continuous market growth.


  • To process, monitor and follow up costumers' purchasing orders.
  • To ensure effective service and administrative support for the assigned customers.
  • To provide delivery commitment to customers and follow-up on order activity, to alert customer and sales team in case of discrepancies.
  • To handle new customer and supplier requests creation, and local purchasing tasks, manage invoice creation and corrections and return of the material activities.
  • To receive and process customer inquiries on standard pricing, lead-time, products, availability, through an efficient, prompt and friendly communication with the aim of maintaining excellent customer relationships.
  • To establish key communication link between customer and internal departments (sales, logistics, finance, production) to keep all involved parties aware of customer activities.

Perfil Buscado (H/M/D)

  • Higher education or bachelor's degree with administrative and/or commercial orientation or equal through experience.
  • At least 2 years' experience in administration/customer service/logistics.
  • Working knowledge of MS Office packages and Outlook. Knowledge of Oracle R12, incoterms, payment terms and CRM are an asset.
  • Strong communication and administration skills, fast learner and a team player.
  • Flexibility, ability to multi-task, to manage time and to adopt to changes.
  • Pro-active attitude (initiative to contact customers), ability to take a decision when necessary.
  • Fluent in French and English (company language).

Qué ofrecemos

  • Permanent contract in a growing industrial company.
  • Monday to Friday from 8:30h to 17:30h.
  • Free shuttle bus every day from Plaza España(Barcelona) at 07:45h and arriving back to Barcelona around 18:15h.
  • IMPORTANT: Starting date 17 of August 2021, to join the training group.
Trabaja con Nosotros
Alberto Bailo
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Alberto Bailo
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