Engilsh + Arabic + French Customer Service/Support
Do you speak Arabic + English?
Do you have customer service experience?
Acerca de nuestro cliente
International aviation company.
Descripción de la oferta
- Provide timely and effective customer solutions in accordance with Service Level Agreements and Standard Operating Procedures;
- Provide customer assistance through multiple channels (phone, web, email) to stakeholders within the European region and be part of a customer centric dedicated team;
- Provide BSPlink/CASSlink help-desk functions;
- Handle day to day multi-functional operational support;
- Be part of a customer centric dedicated team;
- Provide the necessary high level of quality and support to business partners involved in the day to day operations and distribution services in Europe, Americas, Africa and Middle East;
- Proactively communicate with customers;
- Assist in maintaining up-to-date internal databases.
- Management (CRM) tool - SalesForce;
Perfil Buscado (Hombre/Mujer)
- 1-3 years of professional experience in a business support function, preferably in a multicultural/commercial environment; experience within the air transport or travel industry would be an advantage;
- Ability to work as a strong team player in a dynamic, multi-cultural, fast paced and highly demanding environment while being organized to deliver on tight deadlines and productivity metrics;
- Excellent communication skills in English, French and Arabic.
*Salary. 29.250 €
*Contract. Until June 2020