Customer Service Swedish - Multinational Barcelona

- To process, monitor and follow up costumers' purchasing orders
- To ensure effective service and administrative support for the assigned customers
- To provide delivery commitment to customers and follow-up on order activity, to alert
customer and sales team in case of discrepancies
- To handle new customer and supplier requests creation, and local purchasing tasks,
manage invoice creation and corrections and return of the material activities
- To receive and process customer inquiries on standard pricing, lead-time, products,
availability, through an efficient, prompt and friendly communication with the aim of
maintaining excellent customer relationships
- To establish key communication link between customer and internal departments (sales,
logistics, finance, production) to keep all involved parties aware of customer activities