Customer Service with French/German + English (HOMEOFFICE)

España Permanente EUR17.500 - EUR17.500 per year

Actualizado 01/09/2022

  • Empresa lider
  • crecimiento

Acerca de nuestro cliente

As an Intake Care Representative you will be member of the Clinical team and works close together with the Pre-Authorisation team helping our clients.


  • Works on sensitive/escalated cases as required.

  • Follows established departmental policies and procedures to process & triage GOPs.

  • Liaises with hospitals in case additional info is needed.

  • Negotiates discounts with providers.

  • Steers member to alternative providers.

  • Liaises and ensures efficient coordination with the medical/case management teams.

  • Works independently and effectively communicate to internal and external customers by telephone and email.

  • Maintains accurate workflow and process documents.

  • Translates and interprets medical and other relevant documents when needed.

Perfil Buscado (H/M/D)

  • Advance or bilingual knowledge of English is a must (C1/C2)

  • Advance knowledge of one or more of these languages: French or German
  • Previous experience

Qué ofrecemos

  • Working from home - Enjoy working from the comfort of your home, with occasional visits to our Madrid office.

  • 24 days holiday per year.

  • Private Medical and Dental Insurance.
  • 6 months of contract + long term contract
  • Shift 12:15 a 20:00
  • Salary:19.050 € bruto/año
Trabaja con Nosotros
Monica Martin
Indicar número de referencia para la oferta

Resumen de empleo

Servicio de Atención al Cliente
Sub Sector
Tramitador de Seguros
Tipo de contrato
Nombre del consultor
Monica Martin
Número de referencia

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