- ¿Do you have a high level of English?
- ¿Do you have experience in customer care?
Acerca de nuestro cliente
Multinational of the mass consumption sector based in Barcelona.
- Ensure DtC order to cash processes, monitoring service levels and solving/escalating incidents.
- Issues reception, escalation and follow-up.
- Defective products pickup coordination.
- Replacement products order creation and follow-up.
- Consolidate data required to prepare Consumer Care analytics.
- Provide qualitative insights.
Perfil Buscado (H/M/D)
- Minimum 2 years in a similar job.
- It is essential to have a university degree or master's degree.
- proficiency level of English and French and Spanish relevant.
- Knowledge of SAP (Required).
- Proficiency in Excel.
- Ability to listen and active problems-solver.
- Ability to orchestrate multiple tasks and deliver on time.
- Ability to handle pressure and workload.
- Analytical skills.
- Hiring with Page Personnel ETT during 3-4 months with possibility to long-then.