Collections Specialist with fluent English

Barcelona Ciudad Temporal

Publicado 20/11/2020

  • Collections Specialist with fluent English
  • SSC in Barcelona

Acerca de nuestro cliente

Shared Service Centre leader in its sector with offices located in Barcelona.

Descripción

  • Collection calls and/or correspondence in a fast paced goal oriented collections department.
  • Providing customer service regarding collection issues, resolve client discrepancies and short payments.
  • Responsible for monitoring and maintaining assigned accounts- Finding and contacting debtors to arrange debt payoffs, keeping accurate records and reporting on collection activity, account adjustments, small balance write off, customer reconciliations and processing credit memos.
  • Accountable for reducing delinquency for assigned accounts.
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
  • Must communicate & follow up effectively with sales dept. regarding customer accounts on a timely basis.
  • Establish, develop and maintain an effective relationship with local Business Units (Customer Service, Sales, Local Management, etc.)
  • Work closely with other team members to find solutions and agree on strategies to achieve goals
  • Ability to work assigned ad hoc projects and special reporting and deliver results on time and in budget.
  • Ensures adherence to company procedures and guidelines supporting internal and external control environments.
  • Other tasks assigned by the company.

Perfil Buscado (H/M/D)

  • Bachelor degree in Business Administration or similar.
  • Minimum of 1 year relevant experience in collections, customer service or accounting position.
  • Fluent in English. Proficiency level
  • Experience in Shared Service Centre environment would be preferred.
  • Able to communicate effectively with people from different countries.
  • Excellent attention to detail and highly organized.
  • Team player and flexible to internal and external customer needs.

Qué ofrecemos

Career and growth opportunities.

Trabaja con Nosotros
Helena Obrador
Indicar número de referencia para la oferta
321835

Resumen de empleo

Sub Sector
Industria
Localización
Tipo de contrato
Nombre del consultor
Helena Obrador
Número de referencia
321835