Collections & Accounts Receivables with Polish

Barcelona Ciudad Permanente

Actualizado 26/03/2021

  • Order to Cash with Polish
  • SSC in Barcelona

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Shared Service Centre leader in its sector with offices located in Barcelona


- Associate will support not only the region assigned, but also overall collections and Accounts receivables if needed

- Responsible of coordination with local finance teams, Customer Service, Sales, and Operations.

- Escalates, if needed, relevant matters to the Order to Cash Supervisor, to ensure regions OtC processes are efficient and compliant and that a positive customer experience is provided to customers.

- Establishes and keeps good relationship with other teams. A team player.

- Responsible of the region coordination with the customer, Collections of both overdue, and to be due invoices.

- Performs cash application processes, AR related management on a timely and accurate manner

- Follows the region directive to achieve monthly collections target, reduce deductions, clear overdue, and reduce unapplied balances.

- Performs the region strategies to reduce DSO and past due Invoices while improving customer satisfaction.

- Ensures dispute escalations are properly handled in a customer friendly manner

- Responsible of clearing due invoices, this may include investigation and resolution of issues and coordination with both dispute team, regional team, Customer Service, Sales and Operations.

Perfil Buscado (H/M/D)

- 2-4 years of experience in Order to Cash, Billing and Collections or Customer service

- Open to work in international environments

- Polish (native) and English as business language

- Excellent interpersonal skills with the ability to influence and develop relations at all levels

- Flexibility and ownership

- High degree of orientation in customer service

- Good negotiation skills

- High School, University degree, Post Secondary Diploma

- Knowledge of Microsoft Office

- Knowledge of SAP HYBRIS

Qué ofrecemos

Career and growth opportunities

Trabaja con Nosotros
Helena Obrador
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Resumen de empleo

Sub Sector
Tipo de contrato
Nombre del consultor
Helena Obrador
Número de referencia