Collections & Accounts Receivables with Polish

Barcelona Ciudad Permanente

Actualizado 26/03/2021

  • Order to Cash with Polish
  • SSC in Barcelona

Acerca de nuestro cliente

Shared Service Centre leader in its sector with offices located in Barcelona

Descripción

- Associate will support not only the region assigned, but also overall collections and Accounts receivables if needed

- Responsible of coordination with local finance teams, Customer Service, Sales, and Operations.

- Escalates, if needed, relevant matters to the Order to Cash Supervisor, to ensure regions OtC processes are efficient and compliant and that a positive customer experience is provided to customers.

- Establishes and keeps good relationship with other teams. A team player.

- Responsible of the region coordination with the customer, Collections of both overdue, and to be due invoices.

- Performs cash application processes, AR related management on a timely and accurate manner

- Follows the region directive to achieve monthly collections target, reduce deductions, clear overdue, and reduce unapplied balances.

- Performs the region strategies to reduce DSO and past due Invoices while improving customer satisfaction.

- Ensures dispute escalations are properly handled in a customer friendly manner

- Responsible of clearing due invoices, this may include investigation and resolution of issues and coordination with both dispute team, regional team, Customer Service, Sales and Operations.

Perfil Buscado (H/M/D)

- 2-4 years of experience in Order to Cash, Billing and Collections or Customer service

- Open to work in international environments

- Polish (native) and English as business language

- Excellent interpersonal skills with the ability to influence and develop relations at all levels

- Flexibility and ownership

- High degree of orientation in customer service

- Good negotiation skills

- High School, University degree, Post Secondary Diploma

- Knowledge of Microsoft Office

- Knowledge of SAP HYBRIS

Qué ofrecemos

Career and growth opportunities

Trabaja con Nosotros
Helena Obrador
Indicar número de referencia para la oferta
326107

Resumen de empleo

Sub Sector
Localización
Tipo de contrato
Nombre del consultor
Helena Obrador
Número de referencia
326107