Cash Collector with German

Barcelona Permanente

Publicado 09/02/2021

  • Cash Collector with German
  • PageGroup SSC

Acerca de nuestro cliente

PageGroup SSC.


As member of the Continental Europe Order to Cash (O2C) department and being part of the Cash Collection Team:

  • Manage collection activities for the assigned country, business, region or office customer portfolio.
  • Contact and follow-up daily your customers by phone calls or e-mails.
  • Understand the whole OTC process for a better dispute management.
  • Understand the legal and contractual recruitment scope.
  • Coordinate with the Billing Teams to solve invoice related disputes.
  • Collaborate with the Sales Team in negotiations with customers.
  • Liaise with the Cash Allocation Team to follow-up customers' payments and its correct matching.
  • Give and keep visibility to the Sales Team on their portfolio's Collection status.
  • Prepare the litigation file for Legal procedures.
  • Achieve monthly personal and team Collection targets around Bad Debt and Cash-in amounts.

Perfil Buscado (H/M/D)

  • Fluent and professional English, native or bilingual level of German (additional French or Dutch language highly valued).
  • Previous experience in the role highly desirable.
  • Dynamic, organized with a methodical approach.
  • Good negotiation and communication skills (spoken and written).
  • Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes).
  • Customer focus.
  • Ability to work under pressure to attain company objectives and Cash Collection KPIs.

Qué ofrecemos

Career oppportunities.

Trabaja con Nosotros
Patricia Navas
Indicar número de referencia para la oferta

Resumen de empleo

Sub Sector
Tipo de contrato
Nombre del consultor
Patricia Navas
Número de referencia