Oferta destacada
Cash Collector with Dutch and French
Barcelona
Permanente
Bullet points
Page Group Shared Services Centre
Very multinational and dynamic place to work!
Acerca de nuestro cliente
Are you looking for a place to work that will inspire and challenge you in BARCELONA? A place to unleash your potential? Then the PageGroup Barcelona Shared Service Centre (SSC), with its flexible, open culture and meritocratic structure is the place for you.
Find out more here: https://www.pagepersonnel.es/clientprofile/pagegroup-shared-services-centre
Descripción de la oferta
As member of the Continental Europe Order to Cash (O2C) department and being part of the Cash Collection Team Northern Europe:
- Manage collection activities for the assigned country, business, region or office customer portfolio.
- Perform follow up actions by email or phone calls (inbound / outbound)
- Responsible for achieving collection targets and reducing outstanding debt helped by the newly implemented collection tool.
- Liase with the Billing Team to ensure a coordinated and effective order to cash cycle.
- Coordinate with the Cash Allocation Team to guarantee accurate customer payment matching
- Disputes management directly or in relation with consultants and back-office departments (Invoicing, Client Risk and Temporary Work Dept).
- Recovery Actions according to the assessment of the client risk and credit limits fixed by the company
Perfil buscado (h/m)
- Previous experience in the role highly desirable (1-2 years)
- English fluent, native or bilingual level of French/Dutch
- Other languages a plus
- Dynamic, organized with a methodical approach
- Good negotiation and communication skills (spoken and written)
- Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)
- Customer focus
- Ability to work under pressure to attain company objectives and Cash Collection KPIs
Qué ofrecemos
Great career opportunities and benefits
