Cash Collection Germany - PageGroup Shared Services Centre
Opportunity to German speakers to work in a great multicultural environment!
PageGroup Shared Services Centre
Acerca de nuestro cliente
From 1976 and our first office in London we have grown into one of the world's leading recruitment consultancies, with 140 offices in 36 countries and over 7,000 employees. You could say the sun never sets on PageGroup - or your professional journey with us.
PageGroup is a global company made stronger through our multiculturalism and diversity - in Barcelona, we have over 40 nationalities in one location. We are a diversity champion, winning awards in the UK and throughout Europe for our efforts. What our employees say about us helps us take the right direction - after all, being a 'Top Employer' in 8 European countries is no easy feat.
Descripción de la oferta
As member of the Continental Europe Order to Cash (O2C) department and being part of the Cash Collection Team Northern Europe:
- Manage collection activities for the assigned country, business, region or office customer portfolio.
- Perform follow up actions by email or phone calls (inbound / outbound)
- Responsible for achieving collection targets and reducing outstanding debt helped by the newly implemented collection tool.
- Liaise with the Billing Team to ensure a coordinated and effective order to cash cycle.
- Coordinate with the Cash Allocation Team to guarantee accurate customer payment matching
- Disputes management directly or in relation with consultants and back-office departments (Invoicing, Client Risk and Temp Billing)
- Recovery Actions according to the assessment of the client risk and credit limits fixed by the company
Perfil Buscado (Hombre/Mujer)
- Previous experience in the role highly desirable (2-3 years)
- Fluent & professional German and advanced English are must. Any additional language would be a plus.
- Dynamic, organized with a methodical approach
- Good negotiation and communication skills (spoken and written)
- Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)
- Customer focus
- Ability to work under pressure to attain company objectives and Cash Collection KPIs
Oportunidades de carrera y desarrollo profesional