- Services Multinacional company
- based in Barcelona
Acerca de nuestro cliente
Worldwide Multinational service company based in Barcelona giving support to 37 countries.
- Translate customer needs and/or painpoints into improvement proposals to increase business productivity and efficiency.
- Support discovery initiatives and projects with process mapping and documentation.
- Before developing work strategies, perform research on specific business units to understand and determine the issues the business unit faces.
- Diagnose problems with a business unit's current operating model in order to redesign, reconstruct, and monitor processes to ensure they are effective.
- Design SSC support models for new or existing business units.
- Support the change management team in evaluating the process impacts and define initiatives to mitigate these process impacts.
Perfil Buscado (H/M/D)
- Bachelor degree in business administration or engineering
- SixSigma Green/Black belt or Design Thinking certificate is a plus
- Certificate in Change Management is a plus
- Experience in Agile methodology and Implementing new Operating Models is a plus.
- Strong interpersonal and communication skills.
- Ability to problem solve.
- Proficiency with a variety of Microsoft programs.(PowerPoint, Visio, Excel).
- Research and designs.
- Experience in outsourced services is a plus.
- 2 years experience in similar roles: business consultant, process consultant, process owner, outsourcing companies.
- Outstanding level of English is mandatori , other EU languages are a plus.
* New position
* Contract: PERMANENT
* Start date: ASAP