Atención al cliente con alemán nativo

Madrid Permanente EUR18.000 - EUR20.000

Actualizado 01/12/2021

  • Do you speack native german?
  • Do you have experience in Customer care?

Acerca de nuestro cliente

Switzerland's leading technology company is looking for a junior profile to join their Madrid offices as a customer care for the German market

Descripción

- Responsible for monitoring orders until delivery to customers to ensure excellence in service level.
- Interaction with customers by email and telephone.
- Act as the main contact person for assigned customer accounts.
- Track delivery and ensure the quality of products and services delivered to B2B customers.
- Deal with customer complaints, provide appropriate and alternative solutions on time; follow up to ensure resolution.
- Administrative monitoring of sales and technical team projects.
- Preparing bills in SAP.

Perfil Buscado (H/M/D)

-2 to 5 years' experience in a customer service.
- Mastery of SAP Business One.
- Usual mastery of the Microsoft Office suite.
- Fluency in German and English (oral and written) are mandatory, French and Italian are a big plus.

Qué ofrecemos

Salary: 18.000€ - 21.000€
Localed: Madrid

8/9-17/18H M-T Friday 8:00-15:30HHomeofficevvvvvvvvvvvvv

Trabaja con Nosotros
Marta Junquera
Indicar número de referencia para la oferta
327182

Resumen de empleo

Sector
Sub Sector
Industria
Localización
Tipo de contrato
Nombre del consultor
Marta Junquera
Número de referencia
327182