Detalles del puesto

Portuguese Truck Assistance (Weekends)

Barcelona   •   750EUR - 800EUR por mes (9,000EUR - 9,600EUR)   •  Permanente   •  added 14/10/16

Bullet points

  • International Insurance Company in the heart of Barcelona
  • Portuguese Customer Service (Weekend Shift)

Acerca de nuestro cliente

International Insurance Company in the heart of Barcelona

Descripción de la oferta

  • To know in detail the different type of insurance policies of our clients and apply the corresponding conditions in each case.
  • Advise and orient customers towards an appropriate solution.
  • Coordinate all necessary steps of assistance: Handle international telephone calls and emails, register cases, document actions into our computer based system, organize appropriate assistance, and ensure the closure of each file.
  • Offer a rapid and tailored customer care response to their problems in line with the coverage guaranteed under the customers' insurance policy.
  • Contact; cranes to collect vehicles, hotels and buy flights for clients.
  • Work in a team environment to ensure proper case handling.
  • Administration of invoices and claims related to each case.

Perfil buscado (h/m)

  • Excellent telephone customer care skills.
  • Excellent command of Portuguese and English (oral and written).
  • Strong skills in logistics, languages and interpersonal relations.
  • High appreciation of teamwork
  • True interest and commitment for the corresponding shift 14h - 22h. Working weekends (Saturday and Sunday) and bank holidays
  • Excellent PC skills (Word, Excel, Internet), including strong typing ability

Qué Ofrecemos

  • Stable company with international environment and possibilities for career development.
  • Central work location in Barcelona: Sants
  • Initial temporary contract directly with the company (3-6 months) and high possibility of permanent contract afterwards.
  • Gross annual salary of 9.000€.
  • Training: 2 weeks

Me interesa este trabajo

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