Detalles del puesto

Portuguese Track Assistance (Weekends Only)

Barcelona   •   18,000EUR   •  Permanente   •  Actualizado 30/09/16

Bullet points

  • Multinational Insurance Company
  • Portuguese Track Assistance Agent (Weekends Only)

Acerca de nuestro cliente

Multinational Insurance Company in the heart of Barcelona

Descripción de la oferta

As a Track Assistance Agent you willbe part of the Insurance department for vehicles assistance. Your main responsibilities would include:

  • Reception Calls / Broadcast calls from clients dealing with emergency situations and other issues that arise during their stay abroad
  • Attend the customers' needs and provide excellent customer service
  • Implementation of the hedges settled in each client company
  • Allocation of professionals necessary for the conveyance of the vehicle to transport passengers
  • Administrative -Tasks (fax, electronic mail, use templates to manage car rental, hotels, taxis or ticket reservations)
  • Keep track and record all the information (reopening, service changes etc.)

Perfil buscado (h/m)

We are looking for candidates with the following experience, skills and qualifications: Qualifications

  • Native Level of Portuguese
  • Excellent Level of English
  • Intermediate Level of Spanish Experience
  • At least one year of experience in customer service


  • High sense of empathy and calm personality
  • Excellent communication skills
  • Team-working skills
  • Service oriented
  • Planning / Organizational abilities
  • Good telephone manner

Qué Ofrecemos

Estamos ofreciendo un contrato estable para la Jornada de Sábados, Domingos y Festivos internacionales

Horario: 14h-22h, total de 16-20 horas la semana

Salario: 9.000€ anuales

Posibilidad de desarrollo profesional

Me interesa este trabajo

Haz clic en el botón Inscribirme con CV completo o en LinkedIn. Esta oferta con referencia 254118 será gestionada por Anna Macia ¡Inscríbete!
Como estás utilizando un dispositivo de Apple iOS no podemos cargar tu CV. Por favor inscríbete con tu perfil de Linkedin. Esta oferta con referencia 254118 será gestionada por Anna Macia ¡Inscríbete!