Detalles del puesto

Night Customer Service (Truck Assistance)

Barcelona   •   21,000EUR   •  Permanente   •  Actualizado 13/09/16

Bullet points

  • International Insurance company in Barcelona
  • Night Customer Service Agent (Truck Assistance)

Acerca de nuestro cliente

International Insurance Company in Barcelona

Descripción de la oferta

  • To know in detail the different type of insurance policies of our clients and apply the corresponding conditions in each case.
  • To advise and orient customers towards an appropriate solution.
  • To coordinate all necessary steps of the assistance: Handle international telephone calls and emails, register cases and document actions into our computer based system, organize appropriate assistance and ensure the closure of each file.
  • Offer a rapid and tailored customer care response to their problems in line with the coverage guaranteed under the customers' insurance policy.
  • Contact to crans to collect vehicles, hotels and buy flights for clients.
  • To work in a team environment to ensure proper case handling.
  • Administration of invoices and claims related to each case.

Perfil buscado (h/m)

  • Excellent telephone customer care skills.
  • Excellent command of English and Italian oral and written. Must be Bilingual and a second language will be a plus!
  • Strong skills in logistics, languages and interpersonal relations.
  • High appreciation of teamwork.
  • True interest and commitment for the Night shift (Non-rotative!).
  • Excellent PC skills (Word, Excel, Internet), including strong typing ability

Qué Ofrecemos

  • Stable company with international environment and possibilities for career development.
  • Central work location in Barcelona: Sants
  • Initial temporary contract directly with the company (3-6months) and high possibility of permanent contract afterwards.
  • Night shift coverage is from 10 pm to 8.00 am. You will work 5 days, and after you will have 5 days break.
  • Gross annual salary of 20.500€.
  • Benefits: Holiday entitlement of 25 working days/year. Immediate life assurance. Travel insurance. Childcare bonus. Discounts on car, health and home insurance and other fringe benefits

Me interesa este trabajo

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