Detalles del puesto

French + Italian Bilingual Truck Assistance (Full/Part-time)

Barcelona   •   18,000EUR   •  Permanente   •  added 18/10/16

Bullet points

  • International Insurance Company in the heart of Barcelona
  • French + Italian Bilingual Customer Service (Full-time or Part-time)

Acerca de nuestro cliente

International Insurance Company in the heart of Barcelona.

Descripción de la oferta

  • To know in detail the different type of insurance policies of our clients and apply the corresponding conditions in each case.
  • Advise and orient customers towards an appropriate solution.
  • Coordinate all necessary steps of assistance: Handle international telephone calls and emails, register cases, document actions into our computer based system, organize appropriate assistance, and ensure the closure of each file.
  • Offer a rapid and tailored customer care response to their problems in line with the coverage guaranteed under the customers' insurance policy.
  • Contact; cranes to collect vehicles, hotels and buy flights for clients.
  • Work in a team environment to ensure proper case handling.
  • Administration of invoices and claims related to each case.

Perfil buscado (h/m)

  • Excellent telephone customer care skills.
  • Excellent command of French and Italian with English C1 (oral and written).
  • Strong skills in logistics, languages and interpersonal relations.
  • High appreciation of teamwork
  • True interest and commitment for the corresponding shift 07h - 14:30h. Working Monday to Friday
  • Excellent PC skills (Word, Excel, Internet), including strong typing ability

Qué Ofrecemos

  • Stable company with international environment and possibilities for career development.
  • Central work location in Barcelona: Sants
  • Initial temporary contract directly with the company (3-6 months) with permanent contract afterwards.
  • Gross annual salary of 18.000€ for Full-time position, and 9.000€ for Part-time position.
  • Training: 4 weeks non selective

Additional Shifts Offered

  • Monday - Friday
    • Hours: 14:30 - 22:00h
    • Salary: 18.000€ annual
  • Saturday + Sunday + Spanish Holidays (Part-time)
    • Hours: 08:00 - 16:00h OR 14:00 - 22:00h
    • Salary: 9.000€

Me interesa este trabajo

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