French Customer Service (Weekends 20h)
- International Insurance Company in Barcelona
- French Customer Service (Weekends 20h)
Acerca de nuestro cliente
International Insurance Company in the heart of Barcelona
Descripción de la oferta
- To know in detail the different type of insurance policies of our clients and apply the corresponding conditions in each case
- Advise and orient customers towards an appropriate solution
- Coordinate all necessary steps of assistance: Handle international telephone calls and emails, register cases, document actions into our computer based system, organize appropriate assistance, and ensure the closure of each file
- Offer a rapid and tailored customer care response to their problems in line with the coverage guaranteed under the customers' insurance policy
- Contact; cranes to collect vehicles, hotels and buy flights for clients
- Work in a team environment to ensure proper case handling
- Administration of invoices and claims related to each case.
Perfil buscado (h/m)
- Excellent telephone customer care skills.
- Excellent command of French and English (oral and written).
- Strong skills in logistics, languages and interpersonal relations.
- High appreciation of teamwork
- True interest and commitment for the corresponding shift (Non-rotative!) to 08h. Alternating work schedule of five work days, five days free respectively.
- Excellent PC skills (Word, Excel, Internet), including strong typing ability
- Stable company with international environment and possibilities for career development.
- Central work location in Barcelona: Sants
- Initial temporary contract directly with the company (3-6) and high possibility of permanent contract afterwards.
- Gross monthly salary of 750€ for 20h.
- Training: 2 weeks