Detalles del puesto

French Customer Service (Weekends 20h)

Barcelona   •   9,000EUR   •  Permanente   •  Actualizado 07/10/16

Bullet points

  • International Insurance Company in Barcelona
  • French Customer Service (Weekends 20h)

Acerca de nuestro cliente

International Insurance Company in the heart of Barcelona

Descripción de la oferta

  • To know in detail the different type of insurance policies of our clients and apply the corresponding conditions in each case
  • Advise and orient customers towards an appropriate solution
  • Coordinate all necessary steps of assistance: Handle international telephone calls and emails, register cases, document actions into our computer based system, organize appropriate assistance, and ensure the closure of each file
  • Offer a rapid and tailored customer care response to their problems in line with the coverage guaranteed under the customers' insurance policy
  • Contact; cranes to collect vehicles, hotels and buy flights for clients
  • Work in a team environment to ensure proper case handling
  • Administration of invoices and claims related to each case.

Perfil buscado (h/m)

  • Excellent telephone customer care skills.
  • Excellent command of French and English (oral and written).
  • Strong skills in logistics, languages and interpersonal relations.
  • High appreciation of teamwork
  • True interest and commitment for the corresponding shift (Non-rotative!) to 08h. Alternating work schedule of five work days, five days free respectively.
  • Excellent PC skills (Word, Excel, Internet), including strong typing ability

Qué Ofrecemos

  • Stable company with international environment and possibilities for career development.
  • Central work location in Barcelona: Sants
  • Initial temporary contract directly with the company (3-6) and high possibility of permanent contract afterwards.
  • Gross monthly salary of 750€ for 20h.
  • Training: 2 weeks

Me interesa este trabajo

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