French and Italian Tuck Assistance
- International Insurance Company in the heart of Barcelona
- French + Italian Customer Service (Full-time or Part-time)
Acerca de nuestro cliente
International Insurance Company in the heart of Barcelona.
Descripción de la oferta
- To know in detail the different type of insurance policies of our clients and apply the corresponding conditions in each case.
- Advise and orient customers towards an appropriate solution.
- Coordinate all necessary steps of assistance: Handle international telephone calls and emails, register cases, document actions into our computer based system, organize appropriate assistance, and ensure the closure of each file.
- Offer a rapid and tailored customer care response to their problems in line with the coverage guaranteed under the customers' insurance policy.
- Contact; cranes to collect vehicles, hotels and buy flights for clients.
- Work in a team environment to ensure proper case handling.
- Administration of invoices and claims related to each case.
Perfil buscado (h/m)
- Excellent telephone customer care skills.
- Excellent command of French and Italian with English fluent (oral and written).
- Strong skills in logistics, languages and interpersonal relations.
- High appreciation of teamwork
- True interest and commitment for the corresponding shift 07h - 14:30h. Working Monday to Friday
- Excellent PC skills (Word, Excel, Internet), including strong typing ability
- Stable company with international environment and possibilities for career development.
- Central work location in Barcelona: Sants
- Initial temporary contract directly with the company (3-6 months) and high possibility of permanent contract afterwards.
- Training: 4 weeks
Fixed shifts, you can choose one of this 3:
- 12:00-19:30 / 14:30-22:00 M_F (18.000E G/A)
- Night: 22:00-8:00am; 5 days work/5 days free (monthly bonus: 208,5€)
- Weekends +Bank Holidays: 10-18h (9.000E G/A)