English Customer Service
- Fast growing e-commerce company in Barcelona centre
- Customer Service Native English
Acerca de nuestro cliente
One of the largest booking / e-commerce platform in Europe.
Descripción de la oferta
- Answering inbound calls and making outbound calls from both venues and customers.
- Handling inbound complaints and writing and responding to customers via email.
- Calling or emailing partners to confirm bookings.
- Move partners over to confirming their own bookings using our software.
- Delivering a fast, efficient response to customers via email, online chat and telephone.
- Providing help and support to customer queries and processing bookings.
Perfil buscado (h/m)
- Native English.
- Provide experience in the customer care and management expertise to own software and Microsoft Office.
- Used to work under pressure, with peak workloads and multitasking.
- Solving ability, communication skills, organisation and attention to detail, customer empathy and assertiveness.
18.000€ Gross Salary.
Full time position.
Opportunity for a professional growth.