Dutch Cash Collector
- Multinational e-commerce company
- Dutch Cash Collector
Acerca de nuestro cliente
Multinational e-commerce company that provides online services both B2C and B2B within the Leisure & Hospitality Sector.
Descripción de la oferta
- Answering inbound calls and making outbound calls (B2B).
- Recovering debits over the phone.
- Handling inbound complaints (bank account, financial issues).
- Delivering a fast, efficient response to customers via email and telephone.
- Making outbound collection calls to debtors.
- Negotiating payment by credit card, direct debit, transfer.
- Up-dating clients bank information
Perfil buscado (h/m)
- Native level of Dutch.
- Good command of English or Spanish or French.
- Previous experience as cash collector is desirable.
- Motivated, positive and empathetic, capable to deal with clients requests.
- Proactive and good communication skills.
- Teamwork player.
Full time position, from Monday to Friday; located in Barcelona city.