Detalles del puesto

Customer Service +SAP (High German)

Madrid   •  Permanente   •  Actualizado 19/10/16

Bullet points

  • Importante Empresa Multinacional
  • Candidato Internacional y enfocado al trabajo en equipo

Acerca de nuestro cliente

International Company

Descripción de la oferta

Duties and Responsibilities:

* Follow developed procedures pertinent to the effective and efficient operations of Customer Service, develops new procedures as necessary;
* Facilitate order management from order receipt through invoicing to the customer utilizing a thorough understanding of supply chain capabilities and current status
* Perform various functions involving order management such as handling inbound/outbound calls from and to customers, business partners, and the sales organizations regarding; order entry, order confirmations, orders acknowledgements, order change notifications, and website inquiries, among other incidental tasks and duties;
* Communicate with the Materials Management and Operating organization to anticipate projects, completion timetables, and potential scheduling issues;
* Work with sales to develop and participate in training meetings.

Perfil buscado (h/m)

* Order entry and order management;
* Providing pricing, order status and availability;
* Provide support for complaint processing;
* Work with Customers, Sales Team, and PLM to develop a better understanding of our products and their place in meeting customer needs;
* Work as intermediary representing Customers, Sales Team, PS&M, and members of the Technical Staff to provide guidance service expectations and requirements to the Supply Chain on a timely and accurate basis - be the Customer's advocate

Qué Ofrecemos

- Salary: 20.000 €

- Permanent Position

- L to V 9 to 18.00

Me interesa este trabajo

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