Customer Service Native Italian - IT Sw & Hw
Multinacional del sector IT - Software & Hw
Customer service native italian
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The company is specialized in software consulting auditing and legal services related to new technologies, Intellectual Property, and Software Asset Management. The firm has presence in Western Europe and Latin America, through different offices in multiple countries.
Descripción de la oferta
* Contact by phone with Main IT manufacturers customers located in Italy. (Oracle, HP, Microsoft, among others).
* Audit software license: Verify compliance with the regulations.
* Identify cases of unfair competition. Use of pirated licenses. Identify on licensing cases.
* Collect data.
* Development Report in Brazilian language.
Perfil buscado (h/m)
IT IS REQUIRED:
*Native level: Italian + High level of english.
*Strong written and verbal communication skills
*Ability to interpret and apply technical concepts.
*Strong analytical skills, attention to details.
*Excellent research, innovation and problem solving skills.
*Be able to work both independently and in a team environment.
*Previous experience in customer service is a plus.
*Good understanding of computer networks and architectures is a plus.
*Knowledge of software products and how they work in a customer environment is a plus.
*Salary: 18-20.000K fixed salary + 20% Variable salary.
*Schedule: L-J: 9:00H - 14:00H and 16:00 - 18:30H. F: 9:00 - 15:00H.
*High opportunities to grow within the company and become and expert in the It and Law sector