Customer Service German Bilingual Pharma
- Multinational Pharmaceutical Company
- Customer Service French Biligual Pharma
Acerca de nuestro cliente
Multinational Pharmaceutical Company
Descripción de la oferta
The position holder will be responsible for:
*Build up and maintain updated data of Health Professionals in order to offer support to our healthcare customers by providing databases and performing innovative solution to facilitate their business and medical operations.
*Direct contact with customers in the pharmaceutical sector.
*Recruit and interview physicians regarding their prescription habits and their contact with pharmaceutical companies.
*Reports of the progress of projects.
* Receives and processes all incoming calls, responding to some routine questions and referring non-routine questions to manager.
* Interacts effectively and professionally with doctors either by phone and email. Maintaining and building relationships also with key treatment centers and referral sources.
* Initiates follow-up calls with panels to achieve maximum rate of return, following prescribed script.
* Prepares and mails hardcopy data collection documents to assigned panel.
* Collects information from panel and ensures quality meets basic requirements.
*Process all daily updates and changes coming into the database in the country, deliver on time, follow high quality standards
Perfil buscado (h/m)
* FRENCH bilingual speaker (C2)
* High school graduate or equivalent
* Good knowledge of CRM would be a plus
* Highly organized with experience of working accurately to tight deadlines
* Excellent communication skills, accuracy, high attention to details and team work are mandatory skills
* Fluency in more foreign languages is a plus
Oportunidades de carrera y desarrollo profesional