Detalles del puesto

Customer Service Administration with English & SAP

Madrid   •   24,000EUR   •  Temporal   •  Actualizado 22/06/16

Bullet points

  • Multinational German Company
  • Customer Services/Administration Skills/English minimum C1/SAP/Compras/Logística

Acerca de nuestro cliente

Multinational German Company that produces door technology systems and allied products.

Descripción de la oferta

Managerial and Coordination Requirements:

  • Responsible for all customer related enquiries and processing of the same within given time limit or as per the company set standards.
  • Responsible for processing purchase orders to other group companies.
  • Responsible for processing invoices.
  • Ensuring goods are delivered on schedule to customers and maintains updated records of sales figures on a weekly basis
  • Maintaining an accurate database of customer information
  • Establish a good relationship between the customer and the company to secure future business
  • Ensuring customer complainants are addressed and resolved in reasonable time.

(Additional Regional Specifications :)

Responsible for basic quotations and its related activities with customers as per the company norms/ directives

Responsibilities for Business Results (expected Added Value, Objectives, KPIs):

  • Number of orders entered
  • Number of returns due to customer service errors
  • Submission of monthly reports (On-Time)

Degree of Complexity / Degree of Freedom:

Should be able to work with minimum supervision

Perfil buscado (h/m)

Knowledge and Experience

  • Graduate
  • Minimum 2 years experience in customer services
  • High Level of English (minimum C1)
  • Communication and Interpersonal Skills
  • SAP
  • Navision

Computer experience is essential

Qué Ofrecemos

Monday - Friday: 08.00 a 17.30

Salary: 24.000

6 months temporal contract with possibility of staying

Me interesa este trabajo

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