Coordinator with German and French
17,500EUR - 19,000EURActualizado 28/11/16
- An international Customer Care company
- Coordinator with fluent German and French
Acerca de nuestro cliente
A growing international Customer Care company.
Descripción de la oferta
As a Coordinator your role will be:
- Evaluate the performances of the Agents.
- Manage the team and find way to improve their performances.
- Be the reference person and manage hard cases.
- Work in close cooperation with the plate-form manager.
- Communicate and work with the client to assess their exact needs.
Perfil buscado (h/m)
The candidates needs to have:
- Bilingual level of German and good knowledge of French.
- A previous experience in and a good knowledge of the Customer Service industry.
- Some management experience.
- Be a good Team Worker.
- Be an analytic person.
- Any other language is a plus.
Opportunity of a professional growth. International environment. Office in Barcelona city.